Selling via Shopify
Selling via Trendsi Store
Products & Packaging
Shipping & Returns
Frequently Asked Questions
Error message when shipping to a U.S. address
- If your customers are getting this error message during checkout: “This item cannot be shipped to [state name]”, it is due to a setting issue in your Shopify store.
- In your Shopify Settings, go to "Shipping and Delivery"
- Select "Manage Rates"
- In "Shipping from", select "Add" and you should be able to choose Trendsi. This should resolve the shipping error message that your customers may get during checkout.